Let’s face it, the “switch” is on! Here at Techkon, we live it, breath it, and sell it every day. Printers in all markets and of all sizes are making the switch from their current devices and software to newer Techkon solutions. I could go on and on and explain all of the reasons like more innovative products, unlimited customer support, and the fact that we have staff that are happy to answer the phone and help our customers anytime they call us. However, that’s not what this blog is about. Instead, this blog is to explain how Techkon can help you make the “switch”. Believe me, we hear it all the time. Printers are thrilled to learn about the advantages of our products. But to some, making the “switch” sometimes seems like a daunting task. So, here are the 3 top reasons why some customers dread making the “switch” and how Techkon can make it far easier than you might have imagined.
Customer Worry #1 – Will those new Techkon devices measure the same way as my current devices?
Solution – It turns out that Techkon devices are manufactured to be traceable to the same industry standards as your current devices. As a result, new SpectroDens instruments measure almost as close to competitive devices as they do to each other. This is big news and this means you don’t have to worry any more about scenarios where (1) color standards were originally created with competitive devices or (2) using a mixture of competitive devices and SpectroDens instruments across your color production workflow.
Customer Worry #2 – What about all my instruments and software that already have all of my color standards loaded into them?
Solution – No worries! Techkon is here to help and can migrate all of your color standards for you. This is part of the service you can expect from Techkon when making the “switch”. Our color experts can export your color standards out of your current software systems and install them in your new Techkon hardware and software so you don’t have to worry about this one. In fact, if we can get your color standards ahead of time, we can even install them on any new instruments you purchase before we ship them out to you! How’s that for easy….
Customer Worry #3 – How am I going to train everyone on using new Techkon hardware and software products?
Solution – First, Techkon designs all of its’ products to be intuitive and easy to use. This is our first design principle and we strive for excellence here. Second, Techkon offers unlimited technical support on our products. Your satisfaction and delight using our products and services is truly our goal here. We offer remote, live training services, video tutorials, and telephone support until your team is fully trained and you are comfortable waving goodbye to your old color measurement tools. That’s our promise to you.
So, what are you waiting for? Talk to us and let us show you how easy it can be to make the “switch” today. You’re going to love our products and wish you had made the “switch” sooner! Seriously, we would love to hear from you and learn about your color challenges and how we can help.