Troubleshooting Connection Issues
If you are trying to connect a Techkon device to Chroma QA, Printflow, or Colibri, follow these steps: If you encounter problems connecting to the Techkon Device, please check that the Windows Service is running. Open the Microsoft Windows Control Panel Select the Administrative Tools Open the Services Make sure that the TECHKON Device Service is listed as shown above and that the status is set to “Started” and the startup type is set to…